How to reset your password
- From the Account Log On box on the login page click on the 'forgotten your username or password' link or click here
- Enter your e-mail address - this must match the email address we hold within FRM for you
- Click on the blue 'recover box'
- A message will appear advising you that a link that will allow you to reset your password has been e-mailed to your registered e-mail address
- Click on the link within the e-mail and create a new password ensuring that your password is a minimum of 10 characters in length and includes at least: One upper case letter, one lower case letter, one number and one special character.
- Click save