Frequently Asked Questions

AssessOnline and LearnOnline

Q. Why has my employer asked me to complete a driver assessment?
A. Your employer has a corporate and legal responsibility under the Health & Safety At Work Act 1974 to ensure the health and safety of all employees at work regardless of the type or size of the business. Employers have a 'duty of care' to others who may be effected by their business activities, which, in the case of driving, means all other road users. In addition, under the Management of Health and Safety at Work regulations 1999 your employer has a duty to carry out Risk Assessments and make arrangements to implement necessary and appropriate training. Your employer has chosen to use FleetRiskManager to assess your exposure to risk when driving and, potentially, to identify appropriate and relevant training. 

Q. I don’t know the answer to a question – what do I do?
A. Select what you believe to be the most appropriate answer, based on your own knowledge, judgement and experience.

Q. Do I have to complete the whole assessment in one sitting?
A. No – the assessment is divided into 4 modules – Driving History, Knowledge, Attitude and Skill (hazard anticipation and observation).  You must complete each section in one sitting but your progress between modules will be saved should you need to leave the assessment and return later.

Q. Do I have to complete the whole training programme in one sitting?
A. No – training is provided in the form of separate modules. You will be allocated appropriate modules based on the outcome of your assessment or as specified by your employer. You must complete each module in a single sitting.

Q. I have difficulty using FleetRiskManager - who should I contact? 
A. Please visit the contact us page 

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